
If you have been scammed in a cryptocurrency fraud, taking action quickly is essential. Every hour matters -- exchanges can freeze accounts, and blockchain trails grow colder with time. This guide walks you through exactly where and how to report a crypto scam to maximize your chances of recovery. If you are unsure whether what happened was actually a scam, check the website or address with our free tool before proceeding.
⚠Act Within the First 24 Hours
The faster you report, the more likely an exchange can freeze the scammer's account before funds are moved. Do not wait -- start with your exchange and the FBI's IC3 immediately.
Before You Report: Gather Your Evidence
Before filing any reports, collect and organize this information:
- Transaction IDs (TXIDs) and wallet addresses involved
- Screenshots of all communications with the scammer
- The scammer's profile or website URL
- Dates and amounts of every transaction
- Your exchange account records showing the transfers
- Any emails, social media messages, or phone numbers the scammer used
Save everything in a dedicated folder. You will need these details for every report you file.
Step 1: Report to Your Cryptocurrency Exchange
If you sent crypto from an exchange like Coinbase, Binance, or Kraken, contact their support team immediately. Most exchanges have a dedicated fraud or abuse reporting option in their help center.
What to request:
- Flag the scammer's wallet address so the exchange can monitor or freeze it
- Freeze your own account temporarily if you suspect it has been compromised
- Request transaction records for your report to law enforcement
Exchanges cooperate with law enforcement and may be able to freeze funds if the scammer's wallet is on their platform.
Step 2: File a Complaint with the FBI's IC3
The FBI's Internet Crime Complaint Center (IC3) is the primary federal agency for reporting internet-based financial crimes, including crypto scams.
- Go to https://www.ic3.gov
- Click "File a Complaint"
- Fill out the form with your personal details, the scammer's information, and all transaction records
- Save your complaint confirmation number
If you are 60 or older, you can also call the National Elder Fraud Hotline at 833-372-8311 for assistance filing your IC3 complaint.
Step 3: Report to the Federal Trade Commission (FTC)
The FTC collects fraud reports in the Consumer Sentinel Network, which is used by hundreds of law enforcement agencies nationwide.
- Go to https://reportfraud.ftc.gov
- Select the category that best describes your situation
- Provide details about the scam, including amounts lost and how you paid
- Submit the report
Step 4: File with the SEC or CFTC (Depending on the Scam Type)
If the scam involved an investment opportunity, ICO, or token offering:
Report to the Securities and Exchange Commission (SEC):
- Visit https://www.sec.gov/submit-tip-or-complaint
- Use the Tips, Complaints, and Referrals (TCR) portal
- You can also call the SEC's investor assistance line at 800-732-0330
If the scam involved futures, options, or commodity-related crypto fraud:
Report to the Commodity Futures Trading Commission (CFTC):
- Visit the CFTC complaint portal to file your report
- Or call 866-366-2382 (866-FON-CFTC)
Step 5: File a Local Police Report
Contact your local law enforcement and file a police report. While local police may have limited ability to investigate crypto crimes directly, a police report:
- Creates an official record of the crime
- May be required by your bank or insurance company
- Supports your federal complaints
- Can be used in any future legal proceedings
Bring your collected evidence, including transaction records and screenshots.
Step 6: Report to Additional Agencies
Depending on your situation, consider filing with these additional organizations:
- State Attorney General -- Most states have an online consumer complaint form. Find yours at https://www.usa.gov/state-attorney-general
- State Securities Regulator -- Find your state regulator through NASAA if the scam involved an investment product
- Better Business Bureau (BBB) Scam Tracker -- Report the scam at https://www.bbb.org/scamtracker
- If identity theft is involved -- Report at https://www.identitytheft.gov to create a recovery plan
What Happens After You Report
Your reports enter databases used by law enforcement to identify patterns and build cases. The FBI and SEC have both taken major enforcement actions based on accumulated victim reports. While individual recovery is not guaranteed, collective reporting is how large-scale scam operations get shut down.
⚠Beware of Recovery Scams
After reporting a scam, you may be contacted by people claiming they can recover your crypto for an upfront fee. These are almost always recovery scams targeting victims. Legitimate law enforcement and attorneys never ask for payment in crypto.
Protect Yourself Going Forward
- Enable two-factor authentication (hardware key preferred) on all exchange accounts
- Enable withdrawal allow-listing so funds can only be sent to wallets you control
- Never share your seed phrase, passwords, or 2FA codes with anyone
- Be skeptical of unsolicited investment opportunities, especially those promising guaranteed returns
- Learn to spot the warning signs of scam websites before sending any funds
Think a website might be a scam?
Check any URL instantly with our free scam detection tools.
Related Resources
GuidesWhat to Do If You've Been Scammed Online
Immediate steps for damage control, reporting, and recovery after any online scam.
GuidesWill Coinbase Refund If You're Scammed?
Realistic expectations about Coinbase's refund policy and what steps to take.
Scam TypesCrypto Recovery Scams
How scammers target crypto fraud victims a second time with fake recovery services.
Scam TypesPig Butchering Scams
How long-term relationship-based crypto scams work and how to recognize them.
ToolsFree Scam Checker Tool
Instantly check any website or crypto address for known scam indicators.
ListsKnown Bitcoin Scammer List
Database of reported bitcoin scammer addresses and associated fraud.